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Service and Support
» Technical Support
For us, service is more than just repairing equipment. Οur service is a perfect all-round support offering for our customers. We’re there for you at all times, quickly and without red tape.
Our service is your convenience
We bring you your new hardware and set it up, install your software and configure your existing systems. We dispose of any packaging immediately. And everything else is taken care of for you after that, too. We deliver paper, toner and all other consumables right to your premises – what could be more convenient?
Your trump card: Our speed
We don’t leave you hanging in the queue. Ninety-eight percent of all calls are taken immediately.
All spare parts are on stock. We can provide them to you immediately whenever necessary. Our supporters are then there for you quickly. We generally arrive at your door to solve your problem by the next day.
Immediate scheduling of an appointment during the initial telephone contact
Short response times
Service process transparency
Customised to meet your specific requirements
Smooth service processing
Comprehensive service workflow monitoring
Providing added value is what matters most for us. Please call us or use the contact form to quickly and easily report an error or malfunction to our support team.
The MDS analysis we carry out at TA Triumph-Adler includes an in-depth evaluation and full optimisation of your processes for digital and printed documents. What customers receive is a customised solution concept that delivers greater transparency and efficiency and generates savings in terms of time and cost.
Your main benefits
Reduction in costs associated with managing and supplying your output systems
Greater transparency regarding your workflows
Reduction in costs and demand on resources
Professional managed services deliver added value for your core operations
Are you interesting in learning more about our MDS analysis? Then click here to schedule a personal consultation.